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fi-6130 / fi-6230 Image Scanner Operator's Guide
TROUBLESHOOTING
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6.3 Remedying Typical Troubles
Symptom: Multifeed errors occur frequently.
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Do the documents satisfy the conditions
described in Precautions in Section "
7.2
Document Quality"?
NO
Use documents that satisfy the requirements.
(For details of the requirements, see Section
"
7.2 Document Quality.")
YES
With the Multifeed Detection set to ON, did you
configure the settings for detecting multifeeds
correctly?
NO
Configure the settings for detecting multifeeds
correctly.
(For details of the multifeed detection
conditions, see Section "
7.5 Multifeed
Detection Conditions.")
Specify the multifeed detection range, if
needed. (See Section
3.9 Detecting
Multifeeds.")
YES
Have you scanned a very thick paper or plastic
card?
YES
When scanning documents like this, disable
the Multifeed Detection.
NO
Were the documents fanned before loaded
onto the ADF paper chute?
NO
Fan the documents before loading, or reduce
the number of sheets of the documents.
YES
Have the documents just been printed out on a
copier or laser printer?
YES
Fan the documents 3 or 4 times to remove
static electricity from the paper.
NO
Is the document stack less than 5 mm thick?
NO
Reduce the number of sheets of the document
stack.