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Where To Get Help 53
7. You may also need to check other locations for jammed paper, such as inside
the auto duplexer and underneath the printer. See the online User’s Guide for
more information.
Print Quality Problems
■ For the best print quality, use Epson papers (see page 9) and genuine Epson
ink cartridges (see page 34).
■ If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 31) to see if the print head needs cleaning.
■ If you notice jagged vertical lines, you may need to align the print head. See
the online User’s Guide for instructions.
■ The ink cartridges may be low on ink. Check your ink levels (see page 33) and
replace cartridges, if necessary (see page 35).
Where To Get Help
Epson Technical Support
Internet Support
Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support
(Canada) and select your product for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting advice, or e-
mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■ Product name (Artisan 725 Series)
■ Product serial number (located on the label in back and under the scanner)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration and description of the problem