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3-14 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100
0120h -
0150h
For 00FFFFFFh (OmniBook 3000) or
01FFFFFFh (OmniBook 2100/3100) and below,
replace the motherboard. Above that value,
replace the corresponding RAM board (each
01000000h represents 16MB).
0160h Address bus short. Remove any RAM boards
and rerun the test. Check the CPU module for
shorts. Replace the motherboard.
0170h -
0172h
Replace the motherboard.
0180h For 00FFFFFFh (OmniBook 3000) or
01FFFFFFh (OmniBook 2100/3100) and below,
replace the motherboard. Above that value,
replace the corresponding RAM board (each
01000000h represents 16MB).
0181h Replace the CPU module.
0182h Make sure that another application is not using
all extended memory allocated by
HIMEM.SYS.
0183h No extended memory. Check installation of
RAM boards. Replace the motherboard.
0190h -
01A0h
For 00FFFFFFh (OmniBook 3000) or
01FFFFFFh (OmniBook 2100/3100) and below,
replace the motherboard. Above that value,
replace the corresponding RAM board (each
01000000h represents 16MB).
Hard Disk Tests
0201h Replace the hard disk. Replace the
motherboard.
0202h -
0204h
Rerun the test. If error persists, replace the
hard disk.
0205h Replace the motherboard.
0207h Run BIOS Setup and check the hard disk type.
Check internal and external hard disk
connectors and motherboard connector.
Replace the hard disk.
0208h -
0209h
Transient DMA error. Rerun the test.
020Ah -
0211h
Rerun the test. Run SCANDISK or equivalent.
0220h Replace the motherboard.
0240h Replace the hard disk. Replace the
motherboard.
0280h Check internal and external hard disk
connectors and motherboard connector.
Replace the hard disk.
0281h Replace the hard disk.
02AAh Check internal and external hard disk
connectors and motherboard connector.
Replace the hard disk.
02CCh Run BIOS Setup and check the hard disk type.
Replace the hard disk or the motherboard.
02EEh For the performance test, run BIOS Setup and
temporarily select a drive type that has more
than 200 cylinders.
02F1h Recreate the Hibernate partition, then run
FDISK to partition the hard disk.
02F2h Run FDISK to make one partition active. If
necessary, recreate the Hibernate partition,
then run FDISK to partition the hard disk.
02F3h Run FDISK to check for overlapping partitions.
If necessary, recreate the Hibernate partition,
then run FDISK to partition the hard disk.
02F4h Check for the presence of a boot sector virus.
If necessary, recreate the Hibernate partition,
then run FDISK to partition the hard disk.
02F5h Reformat the partition.
02F6h Recreate the Hibernate partition, then run
FDISK to partition the hard disk.
02FFh Check internal and external hard disk
connectors and motherboard connector.
Replace the hard disk. Replace the
motherboard.
Floppy Disk Tests
0301h Replace the floppy drive. Replace the
motherboard.
0302h Run BIOS Setup and check the floppy drive
type. Replace the floppy drive.
0303h Insert a floppy disk without write protection.
0304h Run BIOS Setup and check the floppy drive
type. Replace the floppy drive.
0305h Replace the motherboard.
0307h Run BIOS Setup and check the floppy drive
type. Check the connectors on the floppy drive
and motherboard. Replace the floppy drive.
0308h -
0309h
Transient DMA error. Rerun the test.
030Ah -
0310h
Rerun the test with a good floppy disk. Replace
the floppy drive.
0311h Rerun the test with another floppy disk.
0321h -
0322h
Replace the floppy drive.
0340h Replace the motherboard.
0380h -
03AAh
Make sure the floppy disk is fully inserted.
Check the connectors on the floppy drive and
motherboard. Replace the floppy drive.
03CCh Run BIOS Setup and check the floppy drive
type. Rerun the test with another floppy disk.
Replace the floppy drive. Replace the
motherboard.
03EEh -
03FFh
Check the connectors on the floppy drive and
motherboard. Rerun the test with another
floppy disk. Replace the floppy drive. Replace
the motherboard.
Keyboard Tests
0400h -
0401h
Replace the motherboard.
0410h -
0414h
Check the keyboard flex cable connection.
Replace the keyboard. Replace the
motherboard.
0415h Check icon PCA connections. Replace the icon
PCA. Replace the motherboard.
0416h -
0418h
Replace the keyboard. Replace the
motherboard.
Serial Port Tests
0601h For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0602h Replace the motherboard.