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ENWW Troubleshooting print-quality problems 103
Image defect examples
Use the examples in this image defect table to determine which print-quality problem you are
experiencing, and then see the corresponding reference pages to troubleshoot. These examples
identify the most common print-quality problems. If you still have problems after trying the
suggested remedies, contact HP Customer Support. (See “Contacting HP” on page 123.)
“Light print or fade” on
page 104
“Toner specks” on
page 104
“Dropouts” on page 104 “Vertical lines” on
page 104
“Gray background” on
page 104
“Toner smear” on
page 105
“Loose toner” on
page 105
“Vertical repetitive
defects” on page 105
“Misformed characters”
on page 105
“Page skew” on page 105 “Curl or wave” on
page 106
“Wrinkles or creases” on
page 106
“Toner scatter outline
(halo)” on page 106
“Random image
repetition” on page 106
(light)
“Random image
repetition” on page 106
(dark)