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112 Chapter 4 Problem solving ENWW
OS X problems
Printer features do not
appear.
The wrong PPD is selected
for the printer.
Verify which PPD is selected. In the Print
dialog box, click Summary. Verify that the
PPD for setting is correct.
When using OSX v10.2, the
printer is not using
Rendezvous (mDNS).
You might need to upgrade your
HP Jetdirect card to a version that supports
Rendezvous.
An installed tray does not
appear as an option, even
though it is installed on the
printer.
The ability to manually select installable
options is supported only in Mac OS X
v10.2 and later.
Symptom Possible cause Solution