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ENWW Guidelines for repacking the printer 125
Guidelines for repacking the printer
Use the following guidelines when you need to repack the printer:
Remove and retain any DIMMs (dual inline memory modules) that you have purchased and
installed in the printer. Do not remove the DIMM that came with the printer (the “boot
DIMM”).
CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap
or frequently touch the surface of the DIMMs’ antistatic package, then touch bare metal on the
printer. To remove the DIMMs see “Installing memory” on page 165.
Remove and retain any cables and optional accessories installed in the printer.
Remove and retain the print cartridge.
CAUTION To prevent damage to the print cartridge, store the cartridge in its original packing material, or
store it so that it is not exposed to light.
Remove and retain the HP Jetdirect EIO print server card.
Use the original shipping container and packing material, if possible. (Shipping damage as a
result of inadequate packing is the customer’s responsibility.) If you have already disposed of
the printer’s packing material, contact a local mailing service for information about repacking
the printer.
If possible, include print samples and 50 to 100 sheets of paper or other media that did not
print correctly.
Include a completed copy of the “Service information form” on page 126.
HP recommends insuring the equipment for shipment.