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68 Chapter 3 Managing and maintaining the printer ENWW
Managing the print cartridge
This section provides information about HP print cartridges, how to store them, how to identify
genuine ones, and their life expectancy. Information also appears about non-HP print cartridges.
“HP print cartridges” on page 68
“Non-HP print cartridges” on page 68
“Print-cartridge authentication” on page 68
“Print-cartridge storage” on page 68
“Print-cartridge life expectancy” on page 69
“Checking the supply level” on page 69
“Cartridge low and cartridge out conditions” on page 70
HP print cartridges
When you use a genuine new HP print cartridge, part number Q2610A (6,000-page cartridge),
you can obtain several types of information, such as the following:
amount of toner remaining
estimated number of pages remaining
number of pages printed
other supplies information
Non-HP print cartridges
Hewlett-Packard Company cannot recommend use of non-HP print cartridges, either new or
remanufactured. Because they are not HP products, HP cannot influence their design or control
their quality. Service or repair required as a result of using a non-HP print cartridge will not be
covered under the printer warranty.
If you use a non-HP print cartridge, the printer is unable to report the levels of the supplies for the
printer, calculation of the number of pages remaining, and cartridge-usage information. The
printer does report a non-HP print cartridge with a message on the control panel display (Non-HP
cartridge detected).
If the non-HP print cartridge was sold to you as a genuine HP product, please call the HP fraud
hotline. (See “Contacting the HP fraud hotline” on page 124.)
Print-cartridge authentication
The printer will let you know that a print cartridge is not a genuine HP print cartridge when you
insert it into the printer.
If the printer control panel message states that this is not a genuine HP print cartridge and you
believe you purchased an HP print cartridge, call the HP fraud hotline. See “Contacting the
HP fraud hotline” on page 124.
Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it. The shelf life of a
print cartridge in an unopened package is approximately 2.5 years.
CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.