Use Microsoft Internet Explorer 5.0 or higher or Netscape
4.75 or higher.
4. Enter the printer's IP address in the address box, then
press Enter.
A personal software firewall is blocking
communication between the printer and the
computer
The personal software firewall is a security program that
protects a computer from intrusion. However, the personal
firewall might block communication between the computer
and the printer.
If you cannot communicate with the printer, try disabling the
personal firewall. If you are still unable to communicate with
the printer, then re-enable the firewall.
If disabling the firewall allows you to communicate with the
printer, you might want to assign the printer a static IP
address and then re-enable the firewall. To assign the printer
a static IP address, see the reference guide that came with
the printer.
If you still cannot access the printer's EWS, then follow these
steps:
1. Print an
HP Report page.
2. Find the printer's
IP address.
3. Launch your Internet browser.
