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Chapter 5 Problem Solving 242
Understanding Printer Messages
13.x PAPER JAM
[LOCATION]
Remove jammed paper from the specified location (page 202
).
Open and close the top cover to clear the message.
If the message persists after all jams have been cleared, a sensor
might be stuck or broken. Contact an HP-authorized service or
support provider. (See the HP Customer Care
pages at the front of
this user guide.)
20 INSUFFICIENT
MEMORY
alternates with
PRESS GO TO
CONTINUE
The printer received more data than can fit in its available memory.
You might have tried to transfer too many macros, soft fonts, or
complex graphics.
Press G
O
to print the transferred data (some data might be lost),
then simplify the print job or install additional memory (page 467
).
Printer Messages (continued)
Message Explanation or Recommended Action