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H.1.12 Determining and Reporting Problems
If you encounter a problem while using OpenVMS Management Station, please report it to HP.
Depending on the nature of the problem and the type of support contract you have, you can take
one of the following actions:
• If your software contract or warranty agreement entitles you to telephone support, call HP.
• If the problem is related to OpenVMS Management Station documentation, use the Internet
address listed in the preface of this manual to send us your comments.
H.1.13 Removing the OpenVMS Management Station Server
When you execute the OpenVMS installation or upgrade procedure, the OpenVMS Management
Station server software is automatically installed on your OpenVMS system disk. If this server
software is later reinstalled using another kit (for example, a kit downloaded from the web or a
patch kit), you have the option to remove OpenVMS Management Station. If you use the PCSI
utility to remove OpenVMS Management Station from the OpenVMS system, the following files
are not removed:
• TNT$ACS.DAT
• TNT$JOURNAL.TNT$TRANSACTION_JOURNAL
• TNT$SERVER_ERROR.LOG
• TNT$UADB.DAT
• TNT$EMERGENCY_MOUNT.COM
Do not delete these files unless you have already removed OpenVMS Management Station.
H.2 Preparing Your PC
During the OpenVMS installation or upgrade procedure, you selected the OpenVMS Management
Station client software files to be installed on your OpenVMS system disk (or you added them
later using the DCL command PRODUCT INSTALL TNT). After you prepare your OpenVMS
system to run the server software, you must prepare your PC to run the client software.
H.2.1 Required Memory and Disk Space
Your PC requires 20 MB of free disk space to install the OpenVMS Management Station client
software.
H.2.2 Distribution Files
The OpenVMS Management Station client kit, TNT032-D.EXE for Intel systems (Microsoft
Windows 2000 and Windows XP), can be downloaded from the following website:
http://www.hp.com/go/openvms/argus
H.2.3 Required Software
Microsoft Windows 2000 or Windows XP must be installed on each PC on which you want to
install the OpenVMS Management Station client.
The version of the Microsoft Management Console (MMC) included in this baselevel requires
files provided by Microsoft Internet Explorer, Version 3.02 or later, which must be present on
the system.
H.2.4 Time Required for Installation
The time required to install the OpenVMS Management Station client software is approximately
5 minutes.
H.2.5 Copying the Client File to the PC
The client file TNT032-D.EXE can be downloaded from the following website:
http://www.hp.com/go/openvms/argus
H.2 Preparing Your PC 317