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Menu item Sub menu item Description
Service Reports Cont. Self-Test Print a continuous configuration page.
Extended Keymap Print an extended keymap (a list of alternate characters for the number
keypad).
Error report Print an error report.
PBX ring detect On or Off Configure the PBX ring detect setting. Press the OK button to open the
menu. Press the Left arrow
button or the right arrow button to
change the setting. Press the OK button to accept the change and
restart the product.
Product resets
To restore the product to the factory-default settings, follow these steps.
1. Turn the product off.
2. Press and hold the Right arrow
button and the Cancel button at the same time.
3. While holding down both buttons, turn the product on.
4. Continue to hold both buttons until Permanent Storage init. appears on the display, and then
release both buttons.
Solve fax problems
Fax troubleshooting checklist
●
Several possible fixes are available. After each recommended action, retry faxing to see if the
problem is resolved.
●
For best results during fax problem solving, make sure the line from the product is plugged
directly into the wall phone port. Disconnect all other devices that are connected to the product.
1. Verify that the telephone cord is plugged into the correct port on the back of the product.
2. Check the phone line by using the fax test:
a. On the control panel, open the Setup menu, and then open the Service menu.
b. Select the Fax Service option.
c. Select the Run Fax Test option. The product prints a fax test report.
The report contains the following possible results:
●
Pass: The report contains all of the current fax settings for review.
●
Fail: The cord is in the wrong port. The report contains suggestions for how to resolve
the issue.
●
Fail : The phone line is not active. The report contains suggestions for how to resolve
the issue.
Table 2-1 Secondary Service menu (continued)
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