HP (Hewlett-Packard) CN461AB1H All in One Printer User Manual


 
Faxes can be received, but not sent
Unable to use fax functions from the control panel
Unable to use speed dials
Unable to use group dials
Receive a recorded error message from the phone company when trying to send a fax
Unable to send a fax when a phone is connected to the product
An error message displays on the control panel
The Communication error. message appears
Allow the product to retry sending the fax. Re-sending temporarily reduces the fax speed.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug
the product phone cord into a jack for another phone line.
Try a different phone cord.
From the control panel, change the Fax Speed option to the Medium (14400 bps) setting or Slow
(9600 bps) setting.
a.
From the Home screen, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Advanced Fax Setup menu.
d. Open the Fax Speed menu.
e. Select the correct setting.
Turn off the Error Correction Mode option.
a.
From the Home screen, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Advanced Fax Setup menu.
d. Open the Error Correction Mode menu.
e. Select the Off setting.
NOTE: Turning off the Error Correction Mode option can reduce image quality.
If the error persists, contact HP. See
www.hp.com/support or the support flyer that came in the
product box.
No dial tone.
Make sure that the telephone cord from the product is plugged directly into the wall telephone
jack.
Check for a dial tone on the phone line by using the Start Fax button.
ENWW
Solve fax problems
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