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coverage, frequency of printing, the printing modes used, any printing errors that might have
occurred, and the printer model.
This information helps HP design future printers to meet our customers’ printing needs. The data
collected from the cartridge memory chip does not contain information that can be used to identify a
customer or user of the cartridge or their printer.
HP collects a sampling of the memory chips from cartridges returned to HP's free return and recycling
program (HP Planet Partners:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/). The
memory chips from this sampling are read and studied in order to improve future HP printers. HP
partners who assist in recycling this cartridge might have access to this data, as well.
Any third party possessing the cartridge might have access to the anonymous information on the
memory chip. If you prefer to not allow access to this information, you can render the chip inoperable.
However, after you render the memory chip inoperable, the cartridge cannot be used in an HP printer.
If you are concerned about providing this anonymous information, you can make this information
inaccessible by turning off the memory chip's ability to collect the printer's usage information:
To disable the usage information function
1. On the printer control panel, touch Setup.
2. Select Preferences, and then select Cartridge Chip Information.
3. Touch OK to turn off usage information collection.
NOTE: To re-enable the usage information function, restore the factory defaults.
NOTE: You can continue to use the cartridge in the HP printer if you turn off the memory chip's
ability to collect the printer’s usage information.
254 Appendix E Regulatory information ENWW