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Placement of the text or graphics is wrong
Check how the media is loaded
Make sure the guides fit snugly against the edges of the media, and make sure the
input tray is not overloaded. For more information, see
Load media.
Check the media size
• Content on a page might be cut off if the document size is larger than the media
that you are using.
• Make sure the media size selected in the print driver match the size of media
loaded in the input tray.
Check the margin settings
If the text or graphics are cut off at the edges of the page, make sure the margin
settings for the document do not exceed the printable area of the printer. For more
information, see
Set minimum margins.
Check the page-orientation setting
Make sure the media size and page orientation selected in the application match the
settings in the print driver. For more information, see
Print.
Check the printer location and length of USB cable
High electromagnetic fields (such as those generated by monitors, motors, fans, TVs,
and other such devices) can sometimes cause slight distortions to printouts. Move the
printer away from the source of the electromagnetic fields. Also, it is recommended that
you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of
these electromagnetic fields.
If the above solutions do not work, the problem might be caused by the inability of the
application to interpret print settings correctly. See the release notes for known
software conflicts, refer to the application's documentation, or contact the software
manufacturer for specific help.
Poor print quality and unexpected printouts
Print a print quality page to help solve print quality problems. For more information, see
Understand the printer information pages.
This section covers the following topics:
•
General tips
•
Meaningless characters print
•
Ink is smearing
•
Ink is not filling the text or graphics completely
•
Output is faded or dull colored
•
Colors are printing as black and white
•
Wrong colors are printing
•
Printout shows bleeding colors
Chapter 6
68 Solve a problem