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• Whenever you install a new ink cartridge, you should align the ink cartridges for
the best possible print quality. If the printout is grainy, has stray dots, jagged
edges, or the ink is bleeding into another color, you can realign them through
Toolbox or the print driver (Windows), HP Utility (Mac OS), or the Toolbox
software for PDAs (Windows Mobile). For more information, see
Align the ink
cartridges.
• Make sure ink cartridges have not been tampered with. Refilling processes and
the use of incompatible inks can disrupt the intricate printing system and result in
reduced print quality and damage to the printer or ink cartridge. HP does not
guarantee or support refilled ink cartridges. For ordering information, see
HP
supplies and accessories.
Check the graphics placement
Use the zoom or print preview feature of the software to check for gaps in the
placement of graphics on the page.
Printouts have streaks or lines
Check the print mode
Try using the Best mode in the print driver. For more information, see
Print.
Check the ink cartridges
• Check to make sure that both ink cartridges are installed and functioning
correctly.
• Clean the ink cartridges. For more information, see
To clean ink cartridges
automatically or Clean the area around the ink nozzles.
• Ink cartridges might have run out of ink. Replace any empty cartridge.
• Try removing and reinstalling the cartridges, making sure they snap firmly into
place. For more information, see
Work with ink cartridges.
• Whenever you install a new ink cartridge, you should align the ink cartridges for
the best possible print quality. If the printout is grainy, has stray dots, jagged
edges, or the ink is bleeding into another color, you can realign them through
Toolbox or the print driver (Windows), HP Utility (Mac OS), or the Toolbox
software for PDAs (Windows Mobile). For more information, see
Align the ink
cartridges.
• Make sure ink cartridges have not been tampered with. Refilling processes and
the use of incompatible inks can disrupt the intricate printing system and result in
reduced print quality and damage to the printer or ink cartridge. HP does not
guarantee or support refilled ink cartridges. For ordering information, see
HP
supplies and accessories.
Advanced ink cartridge maintenance
This section contains the following topics:
•
Clean the ink cartridge contacts
•
Clean the area around the ink nozzles
•
Replace the ink service module
Chapter 6
74 Solve a problem