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Troubleshooting information pages
From the printer control panel, you can print pages that can help diagnose printer problems.
The procedures for printing the following information pages are described here:
● paper path test page
● registration page
● event log
Paper path test page
The paper path test page is useful for testing the paper handling features of the printer. You
can define the paper path you want to test by selecting the source, destination, and other
options available on the printer.
1. Press M
ENU
to enter the MENUS.
2. Press
to highlight DIAGNOSTICS.
3. Press
to select DIAGNOSTICS.
4. Press
to highlight PAPER PATH TEST.
5. Press
to select PAPER PATH TEST.
The message Performing... PAPER PATH TEST appears on the display until the printer
finishes the paper path test. The printer returns to the Ready state after printing the paper
path test page.
Registration page
The registration page prints a horizontal arrow and a vertical arrow that show how far from
center an image can be printed on the page. You can set registration values for a tray so
that an image on the back and front of a page is centered. Setting the registration also
allows the image to be centered on the page. Image placement varies slightly for each tray.
Perform the registration procedure for each tray.
1. Press M
ENU
to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
3. Press
to select CONFIGURE DEVICE.
4. Press
to highlight PRINT QUALITY.
5. Press
to select PRINT QUALITY.
6. Press
to highlight SET REGISTRATION.
7. Press
to select SET REGISTRATION.
Note
You can select a tray by specifying a SOURCE. The default SOURCE is Tray 2. To set the
registration for Tray 2, go to step 12. Otherwise, proceed to the next step.
8. Press
to highlight SOURCE.
9. Press
to select SOURCE.
10. Press
or to highlight a tray.
152 Chapter 8 Problemsolving ENWW