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Control panel message Description Recommended action
TRAY X SIZE= *<SIZE>
Setting saved
alternates with
TRAY XX SIZE=<SIZE>
Recommend move switch to
STANDARD
A detectable media size was selected
from the menu and the tray switch is set
to CUSTOM.
Although not required, the size selected
can be automatically sensed if the tray
switch is moved to STANDARD.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3. Reset the paper size in the paper
handling menu or tray size pop-up
menu.
TRAY X SIZE= *<SIZE>
Settings not saved
alternates with
TRAY XX SIZE=<SIZE>
To change move tray switch to
CUSTOM
A non-detectable media size was
selected from the menu and the tray
switch is set to STANDARD.
In order to change the tray size to the
size selected, the tray switch must first
be in the CUSTOM position.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3. Reset the paper size in the paper
handling menu or the tray size pop-
up menu.
TRAY X SIZE= *<SIZE>
Settings not saved
alternates with
TRAY XX SIZE=<SIZE>
To change size move guides in
tray
A detectable media size was selected
from the menu, but the tray guide
sensors detect a different size.
The size selected from the menu does
not match the size detected by the tray.
Size detection occurs when the tray
switch is set to the STANDARD position.
The tray switch is already in the correct
position for the size selected.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3. If necessary, reset the paper size
again.
TRAY X SIZE= *<SIZE>
Verify tray switch
set to CUSTOM
alternates with
TRAY X SIZE= *<SIZE>
Then close tray
A non-detectable media size was
selected from the menu and the tray is
open.
The selected size requires that the tray
switch be set to CUSTOM, otherwise
when the tray is closed, the tray size will
change.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3. Close the tray.
Control panel messages (continued)
178 Chapter 8 Problemsolving ENWW