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Paper jams
Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing
paper jams, see
Clearing paper jams.
Paper jam locations (shown without optional Tray 4 or optional Tray 5)
1 top cover area
2 duplex path
3 paper path
4 input path
5 trays
Paper jam recovery
This printer automatically provides paper jam recovery, a feature that allows you to set
whether the printer should attempt to automatically reprint jammed pages. The options are:
● AUTO Printer will attempt to reprint jammed pages.
● OFF Printer will not attempt to reprint jammed pages.
Note
During the recovery process, the printer may reprint several good pages that were printed
before the paper jam occurred. Be sure to remove any duplicated pages.
To disable paper jam recovery
1. Press M
ENU
to enter the MENUS.
2. Press
to highlight CONFIGURE DEVICE.
ENWW Paper jams 181