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Problem Resolution5Ć34
Table 5-6. Information Codes on the HP FAX-900 and FAX-950 (Continued)
Code Description Action
550 Telephone line disconnected Check with calling station
552
553
554
555
Communication error while
receiving
Check with calling station
570 Password mismatch during remote diagnostic
communication
Check password
571 Remote unit did not have remote diagnostic
function
Check with remote unit
572 No response during remote diagnostic commu-
nication
Remote unit may require repair
573 No remote unit data reception during diagnostic
communication
Remote unit may require repair
601 Automatic document feed cover opened during
transmission
Close cover and resend
623 No document present Load document
630 Redial attempt unsuccessful Reload document and resend
631 STOP pressed while dialing Reload document and resend
634 Redial attempt unsuccessful Reload document and resend
638 Power failure during communication Ensure machine is plugged into wall and pow-
ered ON
870 Memory overflow storing
documents for transmission
Transmit without storing in memory
879 Memory overflow storing
received documents
Add paper, check print
cartridge
Have station resend
962 Memory file access error Repair required
975 Document in memory lost to power failure See power failure report from fax machine
Print transaction journal to identify sending sta-
tion
Have station resend
995 Invalid parameter for Relay or Confidential Com-
munication
Check parameter setting