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Problem recording sheet
Computer information:
Machine type:__________
Serial number:__________
Date of purchase:___/___/___
Type of problem:
Error code:
The operating system and its version number, if available:
Application programs running at the time of the problem:
_________________________________________________
_________________________________________________
Problem symptom:
Describe the problem more specifically:
_________________________________________________
_________________________________________________
_________________________________________________
Can the problem be reproduced?
If yes, describe how it can be reproduced:
_________________________________________________
_________________________________________________
Continuous problem Intermittent problem
Windows 98 Version_____ Windows 95 Version_____
Windows NT
Version_____
Yes No
Chapter 5. Getting Service 123