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Chapter 4. Solving computer problems
Frequently asked questions ..................... 78
Hints, tips and limitations ...................... 86
USB connector considerations .................. 86
Using an external condenser microphone ........... 86
Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . 87
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . 88
Error codes or messages .................... 89
No error codes or messages .................. 92
Input problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Suspend or hibernation problems ................ 95
LCD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Indicator problems . . . . . . . . . . . . . . . . . . . . . . . . . 97
Battery problems . . . . . . . . . . . . . . . . . . . . . . . . . 97
HDD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Infrared communication problems ................ 98
Audio problems . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Universal serial bus (USB) problems .............. 99
Modem problems . . . . . . . . . . . . . . . . . . . . . . . . . 100
PC Card problems ........................ 102
Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . 103
External monitor problems .................... 104
Other option problems ...................... 106
Software problems . . . . . . . . . . . . . . . . . . . . . . . . 107
Other problems . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Recovering lost or damaged software ............... 109
Using the ThinkPad Software Selection CD .......... 109
Using the Recovery CD ..................... 110
Using the recovery CD with a FAT16 system. ....... 111
Using the Recovery CD with a FAT32 system ....... 112
Using the Recovery CD with a new HDD .......... 117
Copyright IBM Corporation 1999 77