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Note: See “System replaceable units” on page 117 to determine which components should be replaced by a field
service technician.
Error code/symptom FRU/action
229
(Internal cache (L2) error)
1. Microprocessor
2. Optional microprocessor
289
(DIMM disabled by the user or system.)
1. Run the Configuration/Setup Utility program.
2. DIMM.
3. System board.
301
(Keyboard or keyboard controller error)
1. Keyboard
2. System board
303
(Keyboard controller error)
1. Replace the PS/2 keyboard with a USB keyboard.
2. System board.
602
(Invalid diskette boot record)
1. Diskette
2. Diskette drive
3. Drive cable
4. System board
604
(Diskette drive error)
1. Run the Configuration/Setup Utility program and diagnostics.
2. Diskette drive.
3. Drive cable.
4. System board.
662
(Diskette drive configuration error)
1. Run the Configuration/Setup Utility program and diagnostics.
2. Diskette drive.
3. Drive cable.
4. System board.
962
(Parallel port configuration error)
1. Run the Configuration/Setup Utility program.
2. System board.
1162
(Serial port configuration error)
v System board
11XX
(System board serial port 1 or 2 error)
1. Run the Configuration/Setup Utility program.
2. System board.
1601
(BIOS code update needed)
1. Download and install latest level of BIOS code.
2. System board.
1602
(Cable for optional Remote Supervisor
Adapter II not installed)
v Disconnect all computer and option power cords from computer,
wait 30 seconds, reconnect, and retry.
1762
(Hard drive configuration error, IDE only.)
1. Hard disk drive.
2. Hard disk cables.
3. Run the Configuration/Setup Utility program.
4. System board.
178X
(Hard drive error, IDE only.)
1. Hard disk cables
2. Hard disk adapter
3. Hard disk drive
4. System board
Chapter 6. Symptom-to-FRU index 87