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Chapter 11. Getting information, help,
and service . . . . . . . . . . . . . 139
Information resources . . . . . . . . . . . . 139
Lenovo ThinkVantage Tools . . . . . . . . 139
Lenovo Welcome . . . . . . . . . . . . 139
Help and Support. . . . . . . . . . . . 139
Safety and Warranty. . . . . . . . . . . 139
Lenovo Web site . . . . . . . . . . . . 139
Lenovo Support Web site. . . . . . . . . 140
Help and service . . . . . . . . . . . . . . 140
Using the documentation and diagnostic
program . . . . . . . . . . . . . . . 140
Calling for service. . . . . . . . . . . . 140
Using other services . . . . . . . . . . 141
Purchasing additional services . . . . . . 141
Appendix A. Notices. . . . . . . . . 143
Trademarks . . . . . . . . . . . . . . . . 144
Appendix B. Regulatory
information . . . . . . . . . . . . . 145
Export classification notice. . . . . . . . . . 145
Electronic emissions notices . . . . . . . . . 145
Federal Communications Commission
Declaration of Conformity . . . . . . . . 145
Eurasian compliance mark . . . . . . . . . . 147
Additional regulatory information . . . . . . . 147
Appendix C. WEEE and recycling
information . . . . . . . . . . . . . 149
Important WEEE information . . . . . . . . . 149
Recycling information for Japan . . . . . . . . 149
Recycling information for Brazil . . . . . . . . 150
Battery recycling information for Taiwan. . . . . 150
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . 150
Appendix D. Restriction of Hazardous
Substances Directive (RoHS) . . . . 153
European Union RoHS . . . . . . . . . . . 153
China RoHS. . . . . . . . . . . . . . . . 153
Turkish RoHS . . . . . . . . . . . . . . . 153
Ukraine RoHS . . . . . . . . . . . . . . . 154
India RoHS . . . . . . . . . . . . . . . . 154
Appendix E. China Energy Label . . 155
Appendix F. ENERGY STAR model
information . . . . . . . . . . . . . 157
Index. . . . . . . . . . . . . . . . . 159
© Copyright Lenovo 2013, 2014
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