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General Announce Variant (GAV)
This is a standard model (xed conguration). GAVs are announced and offered to all customers. The MTM
portion of the machine label is a 4-digit MT and 3-digit model, where model = a “xed part number”, not
“CTO” (Example: 1829-F1U). Also, eSupport will list these products under the same xed model number.
FRU identication for CTO, CMV, and GAV products
Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for CTO, CMV, and
GAV products at an MT - serial number level. Examples of major FRUs are hard disk drive, system board,
liquid crystal display (LCD), and memory module. All CTO and CMV products are loaded under the 4-digit
MT and 3-digit model, where model = “CTO” (example: 1829-CTO). GAVs are loaded under the 4-digit MT
and 3-digit model, where model = a “xed part number”, not “CTO” (example: 1829-F1U).
To identify the major FRUs for a product, do the following:
1. Go to:
http://www.lenovo.com/support
2. Click Warranty & Services.
3. Click Check Warranty Status.
4. On the Warranty Status Lookup page, click Parts Lookup.
5. Type your machine type and serial number, and then click Submit.
eSupport also can be used to view the general FRU list for a product.
To get the general FRU list for a product, do the following:
1. Go to:
http://www.lenovo.com/support
2. Click Parts & Accessories.
3. Follow the instructions on the screen to select product.
4. Click Products and Parts Detail.
5. On the PRODUCT AND PARTS DETAIL page, click the Parts Detail tab to view the FRU list.
Note: The FRU list is a general list of components and does not contain specic model information.
Chapter 2. Important service information 27