Filter
Top Products
Intermittent problems
Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware
defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be
considered only when a problem recurs.
Undetermined problems
If the diagnostic tests did not identify the device that has failed, if wrong devices are installed, or if the
system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs
that have no defects).
Verify that all attached devices are supported by the computer.
Verify that the power supply being used at the time of the failure is operating correctly. (See “Power system
checkout” on page 32.)
1. Turn off the computer.
2. Visually check each FRU for damage. Replace any damaged FRU.
3. Remove or disconnect all of the following devices:
a. Non-ThinkPad devices
b. Devices attached to the docking station or the port replicator
c. Printer, mouse, and other external devices
d. Battery pack
e. Hard disk drive or solid state drive
f. External drive or optical drive
g. Memory module (Remove all and then install only one memory module)
h. Optical disk
i. PC Cards
4. Turn on the computer.
5. Determine whether the problem has been solved.
6. If the problem does not recur, reconnect the removed devices one at a time until you nd the failing FRU.
7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU):
a. System board
b. LCD assembly
Chapter 4. Related service information 45