Lenovo 3823 Server User Manual


 
Table 4. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.
Message
number Component Test State Description Action
201-901-xxx Memory Memory Test Failed Test failure:
single-bit error,
failing bank x,
failing memory
card y, failing
DIMM z.
1. Turn off the system and disconnect it from the
power source.
2. Reseat DIMM z.
3. Reconnect the system to power and turn on
the system.
4. Make sure that the DSA code is at the latest
level.
5. Make sure that the server firmware is at the
latest level. The installed firmware level is
shown in the DSA log in the Firmware/VPD
section for this component. For more
information, see “Updating the firmware” on
page 267.
6. Run the test again.
7. Replace the failing DIMMs.
8. Re-enable all memory in the Setup utility (see
“Using the Setup Utility” on page 252).
9. Run the test again.
10. Replace the failing DIMM.
11. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
202-801-xxx Memory Memory
Stress Test
Aborted Internal
program error.
1. Turn off and restart the system.
2. Make sure that the DSA code is at the latest
level.
3. Make sure that the server firmware is at the
latest level. The installed firmware level is shown
in the DSA log in the Firmware/VPD section for
this component. For more information, see
“Updating the firmware” on page 267.
4. Run the test again.
5. Turn off and restart the system if necessary to
recover from a hung state.
6. Run the memory diagnostics to identify the
specific failing DIMM.
7. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support.
Chapter 5. Diagnostics
113