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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
00580A4 Memory population changed Information only. Memory has been added, moved, or
changed.
00580A5 Mirror failover complete Information only. Memory redundancy has been lost.
Check the event log for uncorrected DIMM failure
events.
0068002 CMOS battery cleared
1. Reseat the battery.
2. Clear the CMOS memory (see “System-board
switches and jumpers” on page 144).
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
2011000 PCI-X PERR
1. Check the extender card LEDs.
2. Reseat all affected adapters and extender cards.
3. Update the PCI device firmware.
4. Remove the adapters from the extender card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Extender card
b. (Trained service technician only) System
board
2011001 PCI-X SERR
1. Check the extender-card LEDs.
2. Reseat all affected adapters and extender cards.
3. Update the PCI device firmware.
4. Remove the adapters from the extender card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Extender card
b. (Trained service technician only) System
board
Chapter 5. Diagnostics 33