Lenovo 3823 Server User Manual


 
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
A diagnostic interrupt has occurred
on system %1.
(%1 = CIM_ComputerSystem.
ElementName)
Error An operator information
panel NMI/diagnostic
interrupt has occurred.
If the NMI button on the system
board has not been pressed,
complete the following steps:
1. Make sure that the NMI
button is not pressed.
2. Replace the operator
information panel cable.
3. Replace the operator
information panel.
A bus timeout has occurred on
system %1.
(%1 = CIM_ComputerSystem.
ElementName)
Error A bus timeout has occurred.
1. Remove the adapter from the
PCI slot that is indicated by a
lit LED.
2. Replace the extender card.
3. Remove all PCI adapters.
4. (Trained service technicians
only) Replace the system
board.
A software NMI has occurred on
system %1.
(%1 = CIM_ComputerSystem.
ElementName)
Error A software NMI has
occurred.
1. Check the device driver.
2. Reinstall the device driver.
The System %1 encountered a
POST Error.
(%1 = CIM_ComputerSystem.
ElementName)
Error A POST error has occurred.
(Sensor = ABR Status)
1. Recover the server firmware
from the backup page (see
“Recovering from a Lenovo
ThinkServer Server Firmware
update failure” on page 122).
2. Update the server firmware to
the latest level.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code is
supported for the cluster
solution before you update
the code.
Chapter 5. Diagnostics 43