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Installing drivers and software . . . . . . . 181
ThinkPad Setup . . . . . . . . . . . . . . 181
Cong menu. . . . . . . . . . . . . . 182
Date and time menu. . . . . . . . . . . 182
Security menu . . . . . . . . . . . . . 182
Startup menu . . . . . . . . . . . . . 184
Restart menu . . . . . . . . . . . . . 185
ThinkPad Setup items . . . . . . . . . . 185
Updating your system UEFI BIOS . . . . . 196
Using system management. . . . . . . . . . 196
System management . . . . . . . . . . 197
Setting management features . . . . . . . 198
Chapter 9. Preventing problems . . 201
General tips for preventing problems . . . . . . 201
Making sure device drivers are current . . . . . 202
Getting the latest drivers from the Web site. . 202
Getting the latest drivers using System
Update . . . . . . . . . . . . . . . . 202
Taking care of your computer . . . . . . . . . 203
Cleaning the cover of your computer . . . . 205
Chapter 10. Troubleshooting
computer problems . . . . . . . . . 207
Diagnosing problems . . . . . . . . . . . . 207
Using the Lenovo Solution Center program. . 207
Using the Lenovo ThinkVantage Toolbox. . . 207
Using the Lenovo Support Web site . . . . 208
Troubleshooting . . . . . . . . . . . . . . 208
Computer stops responding . . . . . . . 208
Spills on the keyboard . . . . . . . . . . 209
Error messages . . . . . . . . . . . . 209
Errors without messages . . . . . . . . . 211
Beep errors . . . . . . . . . . . . . . 212
Memory problems . . . . . . . . . . . 212
Modem and networking . . . . . . . . . 213
Keyboard and other pointing devices . . . . 217
Display and multimedia devices . . . . . . 219
Fingerprint reader problems. . . . . . . . 228
Battery and power . . . . . . . . . . . 229
Drives and other storage devices . . . . . 232
Software problems . . . . . . . . . . . 233
Ports and connectors . . . . . . . . . . 233
USB problems . . . . . . . . . . . . . 233
A docking station or port replicator
problem . . . . . . . . . . . . . . . 234
Chapter 11. Getting support . . . . 235
Before you contact Lenovo . . . . . . . . . . 235
Register your computer . . . . . . . . . 235
Download system updates . . . . . . . . 235
Record information . . . . . . . . . . . 235
Getting help and service . . . . . . . . . . . 236
Using diagnostic programs . . . . . . . . 236
Lenovo support Web site. . . . . . . . . 236
Calling Lenovo . . . . . . . . . . . . . 236
Purchasing additional services . . . . . . . . 237
Appendix A. Regulatory
Information . . . . . . . . . . . . . 239
Wireless related information . . . . . . . . . 239
Location of the UltraConnect™ wireless
antennas . . . . . . . . . . . . . . . 240
Locating wireless regulatory notices . . . . 241
Export classication notice . . . . . . . . . . 242
Electronic emission notices. . . . . . . . . . 242
Federal Communications Commission
Declaration of Conformity . . . . . . . . 242
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . . 242
European Union - Compliance to the
Electromagnetic Compatibility Directive . . . 243
German Class B compliance statement . . . 243
Korea Class B compliance statement . . . . 243
Japan VCCI Class B compliance statement. . 244
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . 244
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 244
Pointer to the printed pub for additional regulatory
information . . . . . . . . . . . . . . . . 244
Appendix B. WEEE and recycling
statements . . . . . . . . . . . . . 245
Important WEEE information . . . . . . . . . 245
Japan recycling statements . . . . . . . . . 245
Recycling information for Brazil . . . . . . . . 246
Battery recycling information for the United States
and Canada. . . . . . . . . . . . . . . . 246
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . 247
Battery recycling information for Taiwan. . . . . 247
Appendix C. Notices. . . . . . . . . 249
Trademarks . . . . . . . . . . . . . . . . 250
Appendix D. Restriction of Hazardous
Substances Directive (RoHS) . . . . 251
China RoHS. . . . . . . . . . . . . . . . 251
Turkish RoHS . . . . . . . . . . . . . . . 251
Ukraine RoHS . . . . . . . . . . . . . . . 251
India RoHS . . . . . . . . . . . . . . . . 252
© Copyright Lenovo 2011
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