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Lenovo Notebook Computer User Guide
62
z See if your computer’s hardware can meet the hardware
requirementsofthesoftware.
z See ifyou haveshut downotherrunning applications,suchas
anti‐virus software, real‐time network monitoring applications,
whenyouareinstallingthesoftware.
z SeeifyourcomputerisconnectedtoInternet.
z Seeifthesoftwareyouareinstallingislicensedandqualified.
4.2.4Theprintercannotbeinstalledandprinted.
z Seeifthecable betweentheprinterandcomputerisconnected
well.
z Seeiftheprinter’spoweristurnedonandiftheprinterisina
normalworkingstatus.
z Readtheuserguideoftheprinterandconfiguretheprinterand
computerincompliancewiththerequirementsintheguide.
z Seeifthecomputerportconnectedwiththeprinterisdisabledin
BIOS.
z Seeifthecomputer’sportconfigurationmeetstherequirements
oftheprinter.You cancheckthisin BIOSandinthe operating
system.Forexample,someIr‐portprinters’transmissionspeedis
differentwiththecomputer’sIrtransmissionspeed.
z Seeifyourprintercanprintnormallywhenitisconnectedwith
otherportablecomputers.
z See if a printer of other model can print normally when it is
connected with your portable computer. If the methods above
mentioneddonotworkcontactLenovolicensedserviceagencies.