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Diagnostic Information 2-83
4069-XXX
Problems with excessive static electricity buildup
The printer does not recognize one or more output options as
installed.
Service Tip: If more than a single output option is installed, check
each one to see if the printer recognizes any single option as being
installed. If the printer recognizes any of the output options then the
base printer autoconnect system is operating correctly and the
problem is in the unrecognized option. Continue with this service
check or go to the service check for the failing output option.
FRU Action
1 Front Cover Assembly Check the front cover assembly to
make sure the ESD brush ground lead
is firmly attached to the 5-Bin Mailbox
frame. Also check to make sure the
ESD brush is not loose or damaged.
FRU Action
1 5-Bin Mailbox Option Check the autoconnects, cables and
connectors of the option for any signs
of loose or damaged parts.
2 Mechanical Linkage
Assembly
Remove the left and right side covers
and check the two autoconnects for
damage especially the connector pins.
Remove the output option and check
the voltages on the standard output
bin autoconnect located on the top left
rear of the printer. Go to “Autoconnect
- Top” on page 5-19. If the voltages
are correct, reinstall the output option
noting the position of the torroid on the
autoconnect cable of the lower
autoconnect. Check the voltages on
each of the autoconnects. If the torroid
was moved make sure to move it back
to its original position on the cable. If
the voltages are correct, replace the
control board. If the voltages are
incorrect, replace the failing
autoconnect assembly.