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3-30 Service Manual
4069-XXX
Paper Feed Jams
Paper Jams - Base Printer
Error Message 200 - Paper Jam - Remove Cartridge
This message indicates that paper is jammed at the printer input
sensor. This condition can be caused by the paper jamming prior to
activating the input sensor flag, the sensor not detecting paper over
the sensor or paper arriving at the sensor too late.
Note: A defective engine board or printhead can also cause a 200-
Paper Jam message to occur prior to the paper reaching the input
sensor flag. This error can display due to a problem with the HSYSC
signal to or in the printhead. Use the sub error code table to assist in
isolating a 200 paper jam message.
Error Message 201 - Paper Jam - Remove Cartridge
This message indicates the paper is jammed between the printer’s
input and exit sensors. This condition can be caused by the paper
exiting the input sensor too late or jamming in the fuser assembly
prior to activating the exit sensor flag in time or not at all.
Error Message 202 - Paper Jam - Open Rear Door
This message indicates the paper is jammed at the printer exit
sensor. This can be caused by the paper arriving at the sensor too
late, the paper is jammed in the fuser assembly or is jammed exiting
the fuser assembly in the redrive assembly or the exit sensor flag is
not operating correctly.
Paper Jams - Options
Error Message 230 Paper Jam - Check Duplex
The paper is most likely jammed in the duplex unit, however the
paper can also be jammed in the redrive at the input to the duplex
option. The redrive assembly may not be correctly installed or locked
in position or the duplex link is bent and not aligned properly to allow
paper to feed correctly into the duplex option.