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Diagnostic Information 2-3
4069-XXX
914 DC pick
motor: No
encoder feedback
Check the integrated paper tray (tray 1) for correct paper
loading. Reload the paper and POR the printer. If the
error continues, go to the “Input Tray(s) Option Service
Check” on page 2-51.
917 Transfer Roll Indicates a problem in the transfer roll area. Go to the
“Transfer Roll Service Check” on page 2-107.
Note: This error also displays if an incorrect level HVPS
assembly is installed in a printer that has the erase lamp
assembly installed. Check to make sure the correct
HVPS assembly is installed.
920 Fuser Error Indicates that the fuser is below temperature when
printing. Go to the “Fuser Service Check” on page 2-47. .
921 Fuser Error Indicates that the fuser is below standby temperature
when the printer is idle. Go to the “Fuser Service Check”
on page 2-47.
922 Fuser Error Fuser failed to reach standby temperature. Go to the
“Fuser Service Check” on page 2-47.
923 Fuser Error Fuser is too hot during printing or when printer is idle. Go
to the “Fuser Service Check” on page 2-47.
924 Fuser Error An open circuit has been detected in the Fuser
Thermistor Circuit. Go to the “Fuser Service Check” on
page 2-47.
925 Fuser Error Wrong fuser lamp installed. Check the fuser lamp for the
correct type of lamp that should be installed.
If the correct lamp has been installed and you still have a
925 error, the following may be the cause:
1. The fuser may have reached standby temperature too
quickly.
2. Check too make sure the correct hot roll has been
installed.
3. Check the line voltage to make sure it is not above the
maximum rating for the printer.
927 Fan Stalled Indicates a printer fan stalled. Go to the “Fan Service
Check” on page 2-46.
Error Code Action