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2-38 Service Manual
4069-XXX
Envelope Feeder Option Service Check
Service Tip: Check the envelope feeder paper path for any debris,
pieces of envelope and so on. If any other options are installed make
sure they are operating normally. If only the envelope feeder is failing
to operate correctly, continue with this service check, otherwise go to
the Interconnect Card Service Check.
Service Tip: The envelope feeder option receives its +5 V dc
operating voltage from the +24 V dc bulk at J1-7. If +24 V dc is not
present at J1-7, tray 1 is the only tray option that is recognized.
Note: If a 260 Paper Jam Check Envelope message displays, check
the
“Sub Error Codes For 9XX and 2XX Error Codes” on page 2-8.
Printer does not recognize the envelope feeder as an attached
input option.
FRU Action
1 Envelope Feeder Check to make sure the envelope
feeder is correctly installed and
mated to the autoconnect at the front
of the printer.
2 Front Autoconnect on
Printer
Check the connector for signs of
damage to the connector or
contacts. If you find damage, replace
the damaged cable/connector
assembly. Remove the envelope
feeder option and check the voltages
at the autoconnect on the front of the
printer. If incorrect, check the
interconnect board. If correct,
reinstall the envelope option and
continue with step 3.