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Action Yes No
Step 3
Check if you are using a recommended type of paper.
a Load paper source with a recommended type of paper.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 4. The problem is solved.
Step 4
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Do vertical voids appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do vertical voids appear on prints?
Contact
customer
support.
The problem is solved.
Uneven print density
Action Yes No
Replace the imaging kit, and then resend the print job.
Is the print density uneven?
Contact
customer
support.
The problem is solved.
Troubleshooting 194