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Clearing printer jams
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Clearing jams
250 Paper Jam Check MP Feeder
1 Remove the paper from the multipurpose feeder.
2 Flex, fan, and restack the media, and place it into the multipurpose feeder.
3 Load the print media.
4 Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media.
5 Press .
260 Paper Jam Check Env Feeder
The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed.
1 Lift the envelope weight.
2 Remove all envelopes.
If the jammed envelope has entered the printer and cannot be pulled out, remove the envelope feeder.
a Lift the envelope feeder up out of the printer, and then set it aside.
b Remove the envelope from the printer.
Note: If you cannot remove the envelope, the print cartridge will have to be removed. See 200 and 201
Paper Jam Remove Cartridge for more information.
c Reinstall the envelope feeder. Make sure it snaps into place.