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126
DEFINITY Enterprise Communications Server Release 8.2
Overview
555-233-002
Issue 1
April 2000
Bulletin Board, 72, 117
C
cabinets, 3
Call Center
agents, 95
routing
, 91
Call Detail Recording
, 56
Call Management
BCMS, 100
CentreVu
, 101
caller ID
, 33
Calls
restriction
, 67
calls
accounting, 121
blocking
, 68
charging for service
, 72
coverage
, 23
handling
, 19
monitoring
, 45
pickup
, 28
placing
, 44
redirecting
, 22
routing capabilities
, 87
CallVisor ASAI
, 59, 124
carriers
, 3
center stage switches
, 2
central processing units
, 2
CentreVu Advocate
, 102
CentreVu IP Agent
, 58, 105
changing protocols
, 49
charges for service
, 72
Circuit Emulation Service
, 11, 81
circuit packs
, 3
C-LAN interface
, 56
comments
, xx
common control switching arrangements
(CCSA), 77
Computer Telephony Integration
(CTI), 105
conferencing
bridges
, 17
group communications
, 33
multimedia
, 55
connections
, 49
multimedia
, 55
console
, 41
conventions used in this book
, xviii
CONVERSANT
voice response software, 91
critical components
, 8
D
data
calls
, 51
conference
, 52, 55
data modules
types supported, 49
DEFINITY ECS
AUDIX capabilities, 117
Call Center
, 91
Enterprise Communications
Server, 1
vectors
, 97
destination voice endpoint
, 53
diagnostics
, 71
Digital Interfaces
, 83
digital interfaces
, 78, 83
Digital Multiplexed Interface
, 83
disabled system recovery
, 8
disaster recovery
, 8
Distributed Communications
System, 108
DS1
, 84
233002_1.book Page 126 Monday, February 21, 2000 8:28 AM