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DEFINITY Enterprise Communications Server Release 8.2
Overview
555-233-002
Issue 1
April 2000
Hospitality Features
61
Overview
5 —Hospitality Features
Overview
The following features are designed for use in the hospitality industry. Other features
listed elsewhere may be of use in this industry, however. The Attendant Crisis Alert
feature is primarily used in lodging establishments. That feature is a basic feature
because it is available on any system that has the appropriate attendant console.
Automatic Wakeup
Allows Attendants, front desk users, and guests to request that a wakeup call be placed
automatically to a certain extension number at a later time. When a wakeup call is placed
and answered, the system can provide a recorded announcement (which can be a
speech synthesis announcement), music, or simply silence. With the Integrated
Announcement feature, multiple announcements enable international guests to use
wakeup announcements in a variety of languages.
Do Not Disturb
Allows guests, Attendants, and authorized front desk users to request that no calls, other
than priority calls, be connected to a particular extension until a specified time.
Dual Wakeup
This capability is part of the Automatic Wakeup Hospitality Hotel/Motel feature. Dual
Wakeup allows each extension to request two wakeup calls within one 24-hour period.
Room Activated Wakeup With Tones
This capability is part of the Automatic Wakeup Hospitality Hotel/Motel feature. Room
Activated Wakeup With Tones allows guests to schedule wakeup calls via tones that
prompt for the time they want to receive the wakeup call.
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