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Announcements
DEFINITY Enterprise Communications Server Release 8.2
Overview
555-233-002
Issue 1
April 2000
■ Automatic Route Selection Pattern Measurements
■ Trunk Group Detailed Measurements
■ Blockage Study report
■ Port Network and Link Usage
■ Emergency and Journal reports coming from information from Crisis Alert to Digital
Paging
Announcements
Recorded Announcement
Provides a recorded announcement to a variety of types of calls: calls that cannot be
completed as dialed, calls that have been in queue for an assigned interval, any calls
whose destination is an announcement, or incoming calls to a user.
Music-on-Hold Access
Automatically provides music, silence, or tone to a caller. Music lets the caller know that
the connection is still valid. Many different music options can be administered to
accommodate different tenants on the DEFINITY ECS. See the Tenant Partitioning
feature for more information.
Multimedia Queuing with Voice
Announcement
When multimedia callers queue for an available member of a hunt group they are able to
hear an audio announcement.
Class of Service (COS)
Defines whether or not telephone users
can
access the following features and functions:
Automatic Callback, Call Forwarding, Data Privacy, Priority Calling, Restrict Call
Forwarding Off-Net, Call Forward Busy/Don’t Answer, Personal Station Access, Extended
Forwarding and Busy/Don’t Answer, Trunk-to-Trunk Transfer Restriction Override,
Off-Hook Alert, Console Permission, or Client Room.
See ‘‘Class of Restriction (COR)’’ on page 66.
233002_1.book Page 74 Monday, February 21, 2000 8:28 AM