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Hospitality Features
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Hospitality Services
DEFINITY Enterprise Communications Server Release 8.2
Overview
555-233-002
Issue 1
April 2000
Hospitality Services
A system with Hospitality enabled and Hospitality Parameter Reduction disabled provides
all system capabilities and supports all types of customers. A system with both Hospitality
and Hospitality Parameter Reduction enabled provides reduced system parameters that
have a major impact on essential system features used by nonlodging customers. The
Hospitality features set (Auto Wakeup, Do Not Disturb, Property Management System) is
the same on both packages.
Names Registration
Automatically sends a guest’s name and room extension from the Property Management
System (PMS) to the DEFINITY ECS at check-in, and automatically removes this
information at check-out. The information may be displayed on any attendant console or
display-equipped telephone at various hotel locations (for example, Room Service or
Security).
Suite Check-In via the Hunt-to Feature
This feature is basically for the Hospitality Industry. Suite Check-In via the Hunt-to feature
allows more than one station to be "checked- in" at one time. This is useful for a guest
room that may have multiple extensions. This feature allows all extensions to be
"checked-in" at the same time. Suite Check-In via the Hunt-to feature will also "check-out"
all the extensions in the entire suite at the same time.
Property Management System
Interface
Provides a communications link between the DEFINITY ECS and a Property
Management System (PMS). The PMS allows a customer to control features used in both
a hospital-type and a hotel/motel-type environment. The communications link allows the
PMS to interrogate the DEFINITY ECS and allows information to be passed between the
system and the Property Management System.
233002_1.book Page 62 Monday, February 21, 2000 8:28 AM