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6-18
When a Message Appears Chapter 6
7. What Does Each Message Mean?
What Does Each Message Mean?
Message Cause Action
Please call tech. service.
code: XXXXX
The copier malfunctioned and is
unable to make copies.
Call and inform your Technical
Representative of the code being
shown on the Touch Panel.
Input your 4-digit Access Code
Number, and press OK.
An access number has been set
and the number assigned for your
own department must be entered
before you can make a copy.
Enter the 4-digit access number.
(“Access Number” ☞ p. 2-11)
Please insert the Key Counter. The Key Counter is not plugged
in and the copier is unable to
make copies.
Plug in the Key Counter.
Load paper in the XXXXX Tray. The currently selected Tray has
run out of paper.
Load the Tray with paper.
☞ p. 6-1
Please add XXXX Toner.
Follow the label inside the front
door.
Toner has run out and the copier
is unable to make copies.
Replenish toner. ☞ p. 6-3
Toner is soon running out.
The Staple Cartridge is empty.
Please replace with a new one.
The staples have run out. Replace the Staple Cartridge with
a new one. ☞ p. 6-5
Misfeeding is detected. Please
remove paper at .
A misfeed has occurred and no
copy cycle can be initiated.
Clear the misfed sheet of paper.
☞ p. 6-7
The section indicated by ➜ is
open. Please close it properly.
A copier door is left open or an
option is not attached properly
and the copier is unable to make
copies.
Close the door or cover and attach
the option properly.
The Fuser Oil has run out.
Please call your technical rep.
The Fuser Oil needs to be
replenished.
Please call your technical
representative.
The Fuser Oil has run out. Please
replenish.
The Fuser Oil has run out and the
copier is unable to make copies.
Please Replenish the Fuser Oil.
☞ p. 6-15
Toner Collecting Bottle is nearly
full.
Please call your tech. rep.
The Toner Collecting Bottle is
full and the copier is unable to
make copies.
Please call your technical
representative.
Copies remain in the Duplex
Unit.
Press START to feed them out.
A copy or copies are left in the
Duplex Unit and the copier is
unable to make copies.
Press the Start Key to remove all
copies from the Duplex Unit.
Sorter has reached its capacity.
Please remove all copies from
bins first.
Sorter has reached its capacity.
Remove all copies from the bins
first.
Remove all copies from the Sorter
Bins.