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Viewing Call Progress .............................................................................................................................. 52
Viewing Logs ............................................................................................................................................ 53
Viewing Log Entry Details .................................................................................................................. 53
Viewing Channel Totals ...................................................................................................................... 54
Reports..................................................................................................................................................... 54
Chapter 5 - Remote Configuration and Management
Introduction .............................................................................................................................................. 56
Remote Configuration .............................................................................................................................. 56
Modem-Based ................................................................................................................................... 56
LAN-Based ....................................................................................................................................... 58
Remote Management ............................................................................................................................... 60
Telnet ................................................................................................................................................. 60
WEB Management............................................................................................................................. 62
Upgrade Procedures ................................................................................................................................ 63
One-Step Upgrade............................................................................................................................. 63
Manual Upgrade Procedure ............................................................................................................... 65
Chapter 6 - Warranty, Service, and Tech Support
Introduction .............................................................................................................................................. 67
Limited Warranty ...................................................................................................................................... 67
On-line Warranty Registration............................................................................................................ 67
Tech Support ............................................................................................................................................ 68
Recording MultiVOIP Information ...................................................................................................... 68
Contacting Technical Support ............................................................................................................ 68
Service ..................................................................................................................................................... 69
About the Internet..................................................................................................................................... 69
Appendixes
Appendix A - TCP/IP (Transmission Control Protocol/Internet Protocol) Description ............................... 71
Appendix B - Cabling Diagrams ............................................................................................................... 74
Appendix C - Regulatory Information ....................................................................................................... 76
Class A Statement ............................................................................................................................. 76
Fax Branding Statement .................................................................................................................... 76
FCC Part 68 Telecom......................................................................................................................... 77
Canadian Limitations Notice .............................................................................................................. 78
EMC, Safety and Terminal Directive Compliance .............................................................................. 78
Glossary ........................................................................................................ 79
Index .............................................................................................................. 92