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Chapter 4 - MultiVOIP Software
Viewing Call Progress
The Call Progress dialog box displays the status of a call in progress. This dialog box is accessed
from the MultiVOIP Setup menu by clicking Call Progress.
The ratio of Packets Lost versus Packets Received provides a general indication of the integrity of
the Internet connection. To reduce the frequency of lost packets, select a low-bit-rate coder, such as
G.723 or Netcoder. Selecting the Forward Error Correction check box on the Voice/Fax tab in the
Channel Setup dialog box enables the MultiVOIP to recover many of the lost packets.
The Jitter (ms) value indicates the mean deviation of the difference in packet spacing at the receiver
compared to the sender for a pair of packets.