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16
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your modem
router. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and
contact information.
This chapter contains the following sections:
• Reboot the Modem Router From Its Web Page on page 282
• Quick Tips for Troubleshooting on page 282
• Troubleshoot With the LEDs on page 284
• You Cannot Log In to the Modem Router on page 286
• Troubleshoot the Internet Connection on page 286
• Changes Are Not Saved on page 290
• Troubleshoot the WiFi Connectivity on page 291
• Troubleshoot Your Network Using the Ping Utility on page 291
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