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OkiLAN 7120e Network User’s Guide
69
TCP/IP
Computer cannot find the network interface card.
Turn the printer off and on again.
Confirm the network interface is enabled on the printer.
Check the network cable is correctly connected. The green LED near the
network interface should be lit. Otherwise, change the cable and try again.
Check there is a response to the
PING command.
Run the Self-diagnostic test.
Check the IP Address, Subnet Mask and Gateway are correct.
Check that the TCP/IP protocol is set to
Enable.
Reset the network interface card to factory default settings.
If DHCP, BOOTP and RARP are not used, ensure they have been set to
Disable.
Cannot print with lpr and ftp.
Turn the printer off and on again.
Check there is a response to the
ping command.
Check the network cable is correctly connected.
Change the cable and try again.
Check the host name and IP address are configured in the workstation.
Check the printer port name is configured in the workstation.
There are three port names:
lp, euc and sjis. Use lp by default as euc
and sjis are specific to PostScript printers.
Incorrect User name on the banner page.
If printing with lpr, the User name printed is unknown and the Filename
printed is the Spool file name.
If printing with FTP, the User name printed is the User name entered
during FTP login and the File name printed is the Transmitted file name. If
the Print Directory name is indicated in the
put command, the File name
is not printed. The Printer name printed is the Logical Directory name.
NetWare
Computer cannot find the network interface card.
Turn the printer off and on again.
Confirm the network interface is enabled on the printer.