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OfficeRight™
DI200
Operator’s Guide
…from area beneath cover E
If the display indicates a jam beneath
cover E, press the blue button marked
E to release the cover. Push the cover
backwards to gain full access.
Then carefully remove any stalled
material from the machine.
Button E
Getting Help
Should you experience a problem with your OfficeRight™DI200, please
refer to the troubleshooting information starting on page 37. In many
cases, it should help you resolve the problem.
There may be times when you need additional help to solve a problem, or
you may want more information about how to handle a particular Office-
Right Mailer™ application.
Online Support
We encourage you to visit
http://www.pitneybowes.com/support
The site offers helpful answers to frequently asked questions.
Phone Support
☎
Technical help is readily available from our customer support line.
Before You Call...
Please have the following information at hand—
❒ Product name: OfficeRight™ DI200
❒ Serial number: This is located on the machine’s back cover.
❒ Nature of the problem: What happens and when does it happen? Did
the machine display an error message? What was it?
❒ The steps you've already taken to solve the problem and the results.
Then call:
In the USA 1.800.522.0020
In Canada 1.800.672.6937
Reference
05 A5 p33-46 6/16/03, 4:33 PM39