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SuperTrak EX Series User Manual
196
Installation Issues (Capacity, Booting)
How can I change the system boot sequence in order to boot from the
SuperTrak EX Series logical drive?
The boot sequence is controlled by the system BIOS. As far as the system
BIOS is concerned, the SuperTrak EX Controller and defined logical drives
are categorized as a SCSI device. This allows you to set the boot sequence
in your BIOS setup utility to boot from SCSI first, rather than IDE.
If there are multiple SCSI add-in controllers in the system, then the boot
sequence among them will be determined exclusively by their PCI slot
priority. PCI slot #1 will be first, slot #2 second, etc. Put the SuperTrak EX
Controller in the PCI-Express slot where it will be accessed ahead of other
SCSI controllers if you want to boot from the logical drive.
How can I change the boot sequence between a PCI SCSI card and the
SuperTrak EX Series RAID logical drive?
Since all PCI-Express are PnP, it is difficult to determine which device is
addressed first. Most motherboard BIOSes have advanced options that
identify devices and allow you to choose which device will be assigned
resources first. Otherwise you may have to physically switch the device
cards on the PCI/PCI-Express/PCI-X slots so that the boot device is in the
highest priority slot number (see previous question).
Post-Installation
Why can’t I see the drives on the SuperTrak EX Series under FDISK?
You have not created a logical drive yet. Without a logical drive, the system
will not recognize the physical drives attached to the SuperTrak EX
Controller.
A physical drive is recognized by the SuperTrak controller but not available
to use in a disk array. How can I make it available?
The physical drive might contain obsolete disk array information. See
“Clearing Stale and PFA Conditions” on page 125. This action clears the
obsolete information in order to make the drive available.
Why can’t I make a dedicated spare drive in WebPAM PRO?
Early versions of Internet Explorer running in Windows 2000 exhibit this
problem. Update your Internet Explorer to the latest version.