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Software downloading or
update in progress. Lights
flash sequentially from top to
bottom.
All lights are off. The cable
modem is in security mode.
X
X
X
X
X
X
De-Activated – Cable
Service Operator has
deactivated the cable
modem. The cable light
flashes slowly.
Reset Switch
The reset switch can be found behind a “toothpick hole” on the back
panel. It performs two functions:
• Basic Reset – Press and release the switch to make it perform the
same function as disconnecting the power from the modem. It will
start up again in Initialization Mode, see page 24.
• Factory Default Reset – Unplug the modem from the AC power.
Press and hold the reset switch while plugging the modem into AC
power. Continue holding the switch. Release the switch when all
lights come on (about 6 seconds). This will return the modem to a
factory “out of box” condition. This should only be done if the
cable modem has been taken out of service in one location and
is being reconnected to a different service, or if instructed to
do so by your cable company.
RESET
ETHERNET USB
C
800mA
Reset switch
Using the Cable Modem
Legend Off On Flashing
X
Other Status Indicators
Three other status light patterns you may see are:
* Actual button or LED names may vary per model.