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USB Troubleshooting
c) In the “Search for Files or Folders named:” box, type “oem?.* oem??.*” In the “Look in:”
box, use the pull down menu to select your local hard drive (e.g., “c:\”). Press “Search
Now.”
d) The search should find several oem files (e.g., oem0.inf, oem0.pnf, oem2.inf etc).
e) Highlight each “oemX.inf” file individually. Double click on the file to open it. Once the
file is open, scroll down to the end of the file. If the end of the file states “RCA or
Thomson USB based Digital Cable Modem Win2000 Driver,” you have opened the
correct file.
f) Close this file. Highlight the name, and press the “Delete” key on your keyboard. (e.g.,
oem2.inf). The “Confirm File Delete” window appears. Press “Yes to All.”
g) In addition to the “.inf” file, highlight the equivalent “.pnf” file, and press the “Delete”
key on your keyboard (e.g., oem2.pnf). The “Confirm File Delete” window appears. Press
“Yes to All.”
h) Close all open windows.
1B. Remove another Network Adapter
Windows 98 SE
1) Left click on the “Start” icon in the lower left-hand corner of your screen.
2) Select “Settings,” followed by “Control Panel.” The “Control Panel” window appears.
3) Double-click on the “Network” icon, and select the “Configuration” tab.
4) Scroll down the list and highlight the network adapter(s) you wish to remove. Click the
“Remove” button. It is your decision as to which network adapter(s) is removed.
Note: Network adapters are identified in the description box as you scroll down the list.
5) The “System Settings Change” window appears. Click “Yes” to restart your computer.
Windows 2000
1) Left click on the “Start” icon in the lower left-hand corner of your screen.
2) Select “Settings,” followed by “Control Panel.” The “Control Panel” window appears.