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M34571T2-CPE User’s Manual 5. Troubleshooting
REJ10J0972-0100 Rev.1.00 February 10, 2006
Page 68 of 72
5.3 How to Request for Support
After checking the items in "5 Troubleshooting", fill in the text file which is downloaded from the following URL, then send
the information to your local distributor.
http://tool-support.renesas.com/eng/toolnews/registration/support.txt
For prompt response, please specify the following information:
(1) Operating environment
- Operating voltage:
[V]
- Operating frequency:
[MHz]
- User system: Connected/Disconnected
(2) Product information
- Target MCU:
[V]
- Emulator:
(3) Condition
- The emulator debugger starts up/does not start up
- The error is detected/not detected in the self-check
- Frequency of errors: always/frequency ( )
(4) Problem